Privacy — Blue Ripple Prime

Who we are

Blue Ripple Prime LLC, a Colorado limited liability company at 1656 E Mineral Ave, Centennial, CO 80122, USA, is responsible for the personal information described here (the "controller" under the EU and UK GDPR). We work with businesses in the United States and internationally. This notice applies to visitors and contacts wherever they are.

What we collect

Inquiries: the name, email address, company, request type, optional product reference, and message you send through the form or by email.
Website chat: the short messages you type into the AI-assisted guide.
Technical and security data: IP address, browser and device details, and request information that Cloudflare processes to deliver and protect the site, including the Turnstile spam check.
Analytics: Cloudflare Web Analytics measures visits without analytics cookies and without tracking you across websites. Google Analytics and Google Ads run only if you opt in through the cookie choices.
Business contact details: for business-to-business outreach, the name, job role, work email, work phone, and company of people at organizations we may help, taken from sources published for business purposes, such as company websites and job postings.

How we use it and our legal bases

For visitors in the European Economic Area, the United Kingdom, and Switzerland, we rely on these legal bases:

Responding to inquiries and preparing proposals: steps taken at your request before a contract.
Delivering client projects and support: performance of a contract.
Business-to-business outreach, keeping business records, and protecting the website against spam and abuse: our legitimate interests in running and securing our business. You can object at any time.
Optional analytics and advertising cookies: your consent, which you can withdraw at any time.
Accounting, tax, and legal records: compliance with legal obligations.

We use a small number of service providers: Cloudflare (hosting, security, spam protection, inquiry queue, and cookie-free analytics), Google Workspace (email), and Google Analytics and Google Ads only if you consent. Our business system, inquiry mailbox, and chat model run on infrastructure we operate in the United States. Providers act on our instructions under data processing terms.

We do not sell personal information. We use advertising cookies only with your consent.

International transfers

We are based in the United States, and your information is processed there and in other countries where our providers operate. When we receive personal information from the European Economic Area, the United Kingdom, or Switzerland, we rely on the EU-U.S. Data Privacy Framework and its UK and Swiss extensions where a provider is certified, on the European Commission's Standard Contractual Clauses with the UK Addendum, or, for a one-off request you make, on the transfer being necessary to respond to you. You can ask us for a copy of the relevant safeguards.

How long we keep it

Website inquiries leave the delivery queue as soon as our business system and mailbox confirm receipt. A reference and verification hash remain for up to 30 days.
Inquiry and client records stay in our business system while we are discussing or delivering work, and for up to 7 years afterwards where tax, accounting, or legal obligations require it. Other records are deleted within 24 months of our last contact.
Outreach contact details are deleted within 24 months if there is no engagement, or suppressed permanently as soon as you opt out.
Chat messages are removed after processing and normally within 10 minutes.
Your cookie choice is stored in your browser for 12 months. Analytics and advertising cookies last up to 13 months.

Provider backups may keep earlier copies for a limited recovery period.

Cookies and similar technologies

Essential: Cloudflare may set security cookies to protect the site and the inquiry form. These do not need consent.
Your choice: we store your cookie choice in your browser's local storage so we do not ask again on every page.
Analytics (opt-in): Google Analytics cookies such as _ga, only after you agree.
Advertising (opt-in): Google Ads cookies such as _gcl_au, only after you agree.

No optional cookies are set before you choose, wherever you are. You can change or withdraw your choice at any time with the "Cookie settings" link in the footer when optional cookies are in use. If your browser sends a Global Privacy Control signal, we treat it as an opt-out of advertising cookies and any sale or sharing of personal information.

Your privacy rights

European Economic Area, United Kingdom, and Switzerland: you can ask to access, correct, delete, restrict, or receive a copy of your information, object to processing based on legitimate interests (including outreach), and withdraw consent. You can also complain to your local supervisory authority, such as the UK Information Commissioner's Office.
United States: depending on your state, you can ask to know, access, correct, or delete your information and opt out of targeted advertising, sale, or sharing. We honor Global Privacy Control and will not treat you differently for using your rights. If we decline a request, you can appeal by replying to our decision, and you can contact your state attorney general if you remain unsatisfied.
Canada, Australia, and elsewhere: you can ask to access and correct your information and complain to your privacy regulator, such as the Office of the Privacy Commissioner of Canada or the Office of the Australian Information Commissioner.

Email hello@bluerippleprime.com to make a request. We will confirm your identity and respond within one month, or sooner where local law requires. An authorized agent may act for you with your written permission.

Business outreach emails

We may email people at businesses about services relevant to their role, using work contact details published for business purposes. Every message identifies Blue Ripple Prime, explains how we found your details, and includes a simple way to opt out. We stop contacting you as soon as you opt out and keep only what we need to make sure we do not contact you again.

Website chat

Our AI-assisted guide sends short chat messages through Cloudflare to a model on infrastructure we operate. The model selects approved website answers and has no access to customer records or internal tools. Chat does not create a support ticket or inquiry. Do not share personal or confidential information in chat.

Security

We use encrypted connections, multi-factor authentication, least-privilege access, and prompt deletion of data we no longer need. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website and our services are for businesses. They are not directed to children, and we do not knowingly collect information from anyone under 16.

Keep sensitive information out

Do not submit passwords, recovery codes, card details, health information, or confidential files through the form or chat. Ask us about an appropriate transfer method when a project requires sensitive information.

Changes to this notice

We will update this notice when our practices change and show the new date at the top of this page.

Privacy & cookies.